For general customer service enquiries and product support, please contact us by email at

You can also contact us by live-chat via our support pages, which also feature instant answers to common questions.

HQ Address

Returns and other postal mail can be sent to us at the below address. Please note we do not have a showroom and are unable to entertain customers on the premises.

Unit 5, Century Point
Halifax Road
High Wycombe
HP12 3SL
United Kingdom

Legal Details

Company Name: Digital First Retail Ltd T/A Praktica

Company Number: 11441187

VAT Number: GB 303179233